Terms of Service

1. What Mirantly Is and What It Is Not

1.1 Information and tools, not legal advice. Mirantly is a technology platform that provides information, educational content, and software tools to help you understand immigration pathways and organize your own process. The Services include features such as eligibility exploration, document organization, action-plan and milestone tracking, and scenario simulation.

1.2 Not regulated immigration advice or representation. Mirantly is not a law firm, is not an immigration consultancy, and does not provide legal advice or immigration advice or representation within the meaning of the Immigration and Refugee Protection Act (Canada) or the College of Immigration and Citizenship Consultants Act (Canada). Information provided through the Services is general in nature and is not a substitute for advice from an authorized representative (such as a Regulated Canadian Immigration Consultant ("RCIC") or a licensed lawyer) who is retained to advise on your specific situation. You should not rely on the Services as your sole source of guidance for any immigration decision.

1.3 No guarantee of outcomes. We do not promise, guarantee, or warrant any immigration result, approval, status, permit, or outcome. Immigration decisions are made solely by the relevant government authorities, including Immigration, Refugees and Citizenship Canada ("IRCC") and provincial bodies, applying their own rules and discretion. Eligibility assessments, scores, simulations, and recommendations produced by the Services are estimates and informational outputs only.

1.4 Information changes. Immigration rules and program requirements change frequently. While we work to keep our information current, we do not warrant that any information is complete, accurate, or up to date at the time you rely on it. You are responsible for verifying information against official sources, including [official IRCC and provincial government websites].

2. Eligibility to Use the Services

2.1 You must be at least [the age of majority in your province / 18 years of age] to create an account and use the Services.

2.2 You must provide accurate, current, and complete information when registering and keep it updated.

2.3 You may not use the Services if you are barred from doing so under the laws of your jurisdiction or any jurisdiction in which you access them.

3. Accounts and Security

3.1 You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

3.2 You agree to notify us promptly at [security/contact email] if you suspect unauthorized access to your account.

3.3 We may suspend or terminate accounts as described in Section 12.

4. The Expert Marketplace

4.1 Independent professionals. The Services may allow you to connect with independent, third-party immigration professionals, including RCICs ("Experts"), for paid engagements. Experts are not employees, agents, or partners of Mirantly. They are independent professionals responsible for their own services, advice, conduct, licensing, and compliance.

4.2 Mirantly's role. Mirantly provides the technology platform that facilitates introductions and, where applicable, payment processing between you and an Expert. Mirantly is not a party to any engagement, advice, or agreement between you and an Expert and does not supervise, direct, or take responsibility for the professional services an Expert provides.

4.3 Expert verification. Where we describe Experts as "verified," this means we have taken [describe verification steps, e.g., confirmation of CICC registration status at onboarding]. Verification does not constitute an endorsement, a guarantee of quality, or a guarantee that an Expert is suitable for your needs. You are responsible for assessing whether an Expert is appropriate for you.

4.4 Your relationship with Experts. Any professional relationship you enter into with an Expert is between you and that Expert. We are not responsible for the acts, omissions, advice, or services of any Expert, and any dispute regarding an Expert's services is between you and the Expert.

5. AI-Generated Content

5.1 Certain features use artificial intelligence and automated systems to generate information, assessments, scores, document lists, and suggestions based on the information you provide.

5.2 AI-generated outputs may contain errors, omissions, or outdated information, and may not reflect your full circumstances. Outputs are informational only and are not advice. You should independently verify any output before relying on it and should consult an authorized representative for decisions about your specific situation.

5.3 You are responsible for the accuracy of the information you provide. The quality of any output depends on the accuracy and completeness of your inputs.

6. Subscriptions, Fees, and Billing

6.1 Plans and pricing. We offer paid subscription plans, including [Plus at $49.99/month and Pro at $89.99/month], and separate plans for professional users. Current pricing and plan features are described at [pricing page URL] and may change as described in Section 6.6.

6.2 Payment processors. Payments are processed by third-party providers, including [Stripe], [RevenueCat], and the Apple App Store and Google Play Store, depending on how you purchase. Your purchase may also be subject to the terms of those providers.

6.3 Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. By subscribing, you authorize us (or the applicable processor) to charge your payment method on a recurring basis.